Amazon Christmas nightmare .. rant
December 12th, 2006 @ 10:59 comments(0)
UPDATE The goods arrived this morning! It still says on the Amazon site that they will not arrive in time for Christmas. Although I’m pleased the goods have come, I still think Amazon have a bit of work to do with their handling of these situations. How many people I wonder, HAVE had to go and buy replacements because they don’t know if they’re gonna get their stuff in time.
I ordered loads of my presents this year from Amazon as I normally do. I placed the order on the 3rd December, plenty of time I thought. But this time instead of all my nice things arriving, when I tracked my orders it told me that my items would not be delivered until AFTER 25th December. AAhhhhh!
Once I calmed down a bit I thought, ah-well I’ll just cancel it, and by buy them via the high street. Alas no! my order had reached the dispatch process (Amazon speak for you’re f##cked). So I thought I’d drop them an email. I got a reply from them this morning in true automated email style, basically saying you’re f##ked.
I’ve been a loyal Amazon customer since day one and to say I’m disappointed with them is a huge understatement. I have to now buy the goods again, and return the Amazon good when they arrive, which is a right royal pain in the arse.
I’m going to seriously have a think on whether I will use Amazon again after this. Does anyone else out there have a similar story? I can’t believe I’m the only one.
